Built by Newegg for cross-border sellers
The AI workspace for cross-border sellers
AI takes the repetitive work: buyer replies, listings, shopper questions, creator outreach.You set the rules and make the calls.
What Niceggie does
AI Customer Service
Drafts after-sales replies from your real order and shipping data across Amazon, Newegg, Walmart, eBay, Best Buy, TikTok Shop, Gmail and Outlook; you confirm and send.
Listing AI
Flags what to improve in a listing against each marketplace's rules, rewrites only the parts you tick, makes the image set, and on Amazon US writes the result back to your store.
AI Presales Agent
Embeds in your storefront and answers shopper questions on specs, shipping and price around the clock.
Creator Outreach
Matches TikTok creators by category and sales data, then sends and follows up invitations in batches.
My AI Agents
Specialist AI agents for sellers. Scott, the competitor analyst, can be hired today.
Free tools and news
22 free calculators and text tools, plus daily cross-border trade news.
Newegg runs its own business on this
Niceggie is incubated inside Newegg and runs independently of Newegg's first-party retail business.
Multi-channel customer service team
Post-purchase email for Newegg's own stores on Amazon and Walmart: the AI drafts, an agent confirms, then it goes out.
First-party retail team
Optimizes on-site first-party listings category by category.
Seller Portal
Built into the seller portal, so Newegg sellers run it on their own listings and main images.
What happens to your store data
Never used to train AI
Your store data, buyer conversations and creator information are not used to train or fine-tune any model, ours or our AI providers'.
Deleted within 30 days
After you disconnect a store or close your account, its data is deleted within 30 days, except records the law requires us to keep.
Closed to Newegg's retail business
Newegg's first-party retail and merchandising business has no access to the data you connect to Niceggie.
Buyer data stays yours
For buyer and creator information we act only on your instructions, as your processor; you remain the controller.
Stored in the United States
Niceggie stores and processes data in the United States.
Contact
Product and account support
Privacy and data requests
Help Center
Setup guides and answers for every product.
Start with the work that takes most of your day
Signing up is free; connect a store when you are ready.