3 a.m. — “does this run on 220V?”
AI Presales Agent: Answers the 3 a.m. question for you — one line of code, live in your storefront chat
Upload specs and shipping rules and it’s live. It nudges high-intent visitors to checkout and hands off when it can’t answer.
Currently in free trial — pricing has not been published yet.
The numbers show the problem is real
- 79%Merchants say instant replies directly boost salesSource: Kayako Customer Experience Report
- 40%+Average conversion lift after AI instant Q&ASource: Forrester Research + Tidio platform data
- 67%Common presales questions fully handled by AISource: Tidio Lyro AI Agent resolution rate (2025)
Why sellers need an AI Presales Agent
Knows your products better than average support
Upload catalogs, FAQs, and policy pages. AI understands specs and business rules—"Does this support 220V?", "Works with model XX?", "Bulk discount?"—not just keyword matching.
- 01
At 3 a.m., a buyer in North America is asking you
"Can you ship to Canada? What's freight? How many days?"—no one answers, so they close the tab and buy elsewhere. AI Presales Agent stays online 24/7, so late-night visitors get expert answers instantly—you don't lose orders to time zones.
- 02
No dev team? Afraid to touch site code
Most sellers aren't engineers—code changes feel risky, hiring devs is slow and expensive, so great tools never get deployed. Copy one script snippet—live in 5 minutes. No backend work, no database changes. Ops can do it themselves.
- 03
Speaks your buyer's language automatically
15+ languages with auto-detection—EN, ZH, JA, DE, FR, ES and more. Every buyer gets a native-feeling conversation; language is no longer a conversion blocker.
MCP Server: real-time data in every reply
How it works
Visitor asks → agent needs external data → calls your MCP tools → gets real results → answers. Configure servers and choose which tools are allowed.
- 1Visitor
- 2Presales agent
- 3MCP Server
- 4Your systems (inventory/orders/CRM)
Sign in to add and test MCP servers under "MCP Server" in the console.
Full presales toolchain—from install to conversion
Conversation analytics
Track topic mix, resolution rate, handoff rate, and unanswered gaps—keep tuning the knowledge base so AI gets sharper over time.
Product knowledge base
Upload catalog CSVs, FAQ docs, and policy PDFs. AI parses and indexes them—update anytime, changes go live instantly.
Multi-turn contextual chat
Follow-ups, comparisons, and re-checks stay coherent. AI keeps context and gives consistent answers throughout.
Seamless human handoff
Complex issues or high-value inquiries transfer to a human in one click, with full chat history—no re-explaining needed.
Automatic lead capture
High-intent chats trigger lead forms—name, email, and needs saved in CRM-ready format. No prospect slips through.
Brand appearance customization
Match bubble colors, avatar, welcome message, and bot name to your site—on-brand, not generic widget chrome.
AI Presales Agent at a glance
Supported platforms
Shopify, WooCommerce, WordPress, Webflow, Squarespace, Wix, BigCommerce, Magento, Custom HTML any JS-enabled site
Supported languages
15+ languages, auto-detected per visitor
Integration method
Paste one script tag—no backend changes needed
Response time
Instant, seconds-level replies, online 24/7
Human handoff
One-click handoff to a human with full chat history
Live in three steps—start hosting visitors tonight
- 1
Feed your product knowledge to AI
Upload catalogs, FAQs, or policy links in the dashboard. AI builds a dedicated answer base—usually ready within 10 minutes.
- 2
Paste one line of code—nothing else to change
Copy the generated script tag before </body> in your HTML. Works on Shopify, WordPress, Wix—no backend changes.
- 3
Tonight, AI greets visitors on your site
Go live immediately. Global visitors ask; AI replies in seconds. Chats and leads sync to your dashboard—nothing missed.
Frequently asked questions
What's the difference between AI Presales Agent and AI Customer Service?
AI Presales Agent is a 24/7 AI chatbot embedded on your storefront that answers product, shipping, and pricing questions in 15+ languages, turning hesitant visitors into orders. It focuses on the pre-purchase decision stage, pushing a visitor toward checkout. AI Customer Service focuses on post-purchase support, such as order status and returns for customers who already bought. The two can run together, covering different stages of the journey.
Can it be embedded on Shopify, WooCommerce, or other self-built sites?
Yes. Paste one script tag into your site's HTML and you're set — it already supports Shopify, WooCommerce, WordPress, Webflow, Squarespace, Wix, BigCommerce, Magento, and any custom HTML site that runs JavaScript. No backend development needed.
Do I need to train my own model?
No. Upload your product catalog, FAQ docs, or policy page links, and the AI parses them automatically to build a dedicated knowledge base — usually ready within 10 minutes. No machine learning experience or model training required.
Which languages are supported?
15+ languages today. The AI automatically detects a visitor's language and replies in kind, covering English, Chinese, Japanese, German, French, Spanish, and other major cross-border markets.
How long does setup take, and do I need dev resources?
About 5 minutes on average. Paste the generated script tag before your site's </body> tag — no backend work, no database changes. Anyone on your team can do it, no developer required.
What happens when the AI can't answer?
For complex questions or high-value leads it can't handle, the AI hands off to a human agent with one click and passes along the full conversation context, so the human doesn't have to start from scratch.
Is the stock and shipping info the AI gives real-time accurate?
After signing in, you can connect an MCP (Model Context Protocol) server so the AI calls your real inventory, order, and shipping data during chat — not just static FAQs.
Can I try it before deploying it on my own site?
Yes — this page has the real AI Presales Agent running. Open the chat and ask it a few questions (like "how do I add it to my Shopify store?") to see real answers before deciding whether to install it.
From tonight, your store
greets every visitor
Deploy in 5 minutes—no dev team required. Every late-night visitor, every cross-time-zone inquiry—AI handles it professionally—free to start, ready when you are.
Free to use, no card required · 5-minute deploy · Cancel anytime