Amazon Suspends Operations Partnership with 21 Air
Amazon said it suspended its operations partnership with 21 Air after an incident at Miami International Airport and will continue cooperating with the investigation. The suspension period and alternative arrangements have not been disclosed.
What are the key facts?
- 1Amazon suspended its operations partnership with 21 Air
- 2The suspension followed an incident at Miami International Airport
- 3Amazon will continue cooperating with the investigation
- 4The suspension period and alternative carrier arrangements have not been disclosed
What happened?
Amazon said in an announcement updated on September 13, 2026, that it decided to suspend its operations partnership with 21 Air following an incident at Miami International Airport and would continue cooperating with the National Transportation Safety Board and other investigative agencies. The announcement did not disclose the specific suspension period, affected routes, alternative carriers, or the scale of any package delays. Therefore, it is not currently possible to conclude that fulfillment timelines for Amazon FBA, Amazon Global Logistics, or third-party sellers will be broadly adjusted. Sellers that rely on Amazon’s air network, U.S. domestic transfer hubs, or peak-season inventory replenishment should continue monitoring possible flight rescheduling, changes in line-haul capacity, inbound appointment delays, and changes to delivery promises. The matter currently primarily concerns Amazon’s own logistics and partner-carrier network and does not mean that all cross-border sellers will be directly affected.
What does this mean for cross-border sellers?
Amazon’s suspension of its operations partnership with 21 Air may affect sellers that rely on Amazon’s air network, U.S. domestic transfer hubs, or peak-season replenishment, but the suspension period, alternative carrier arrangements, and specific delay scale have not been disclosed. Monitor flight rescheduling, line-haul capacity changes, inbound appointments, and delivery promises rather than assuming that overall fulfillment will be affected.
What should sellers do now?
- 1This week, export the SKUs that rely on Amazon’s air network or U.S. domestic transfers. Record expected inbound dates and inventory coverage by peak-season replenishment batch, and create a replenishment list that can be adjusted if flights are rescheduled or appointments delayed.Restock planner
- 2This week, review the transportation status, inbound appointments, and delivery promises for each relevant FBA replenishment order. Flag SKUs with delays or status changes and retain a follow-up order and inventory-risk record.Inventory turnover