Amazon Tightens Oversight of Merchant-Fulfilled Network (MFN) Handling Times
Amazon will more closely scrutinize MFN sellers’ shipping speeds. If actual shipping is consistently faster than the handling time set in Seller Central, the system will flag the relevant SKU and require corrective action; otherwise, Amazon will take over the handling-time setting and provide 180 days of late-shipment-rate protection.
What are the key facts?
- 1Effective date: June 29, 2026
- 2対象: MFN sellers
- 3Trigger: Actual shipping is more than one day faster than the Seller Central setting
- 4Measure: SKUs are flagged; unresolved cases lead Amazon to take over handling-time settings
What happened?
Amazon announced that it will strengthen oversight of handling times for MFN products beginning June 29, 2026, with the aim of improving the accuracy of delivery estimates and preventing sellers from setting inaccurate handling times. If an MFN seller’s actual shipping speed remains more than one day faster than the setting in Seller Central, the system will automatically flag the relevant SKU. The seller must promptly make corrections; for SKUs whose issues remain unresolved after the deadline, Amazon will take over the handling-time setting. To protect sellers’ interests, Amazon will also provide a 180-day late-shipment-rate protection measure. The policy is expected to improve service quality across the market and strengthen trust between buyers and sellers on the platform.
What does this mean for cross-border sellers?
Set handling times according to actual logistics capabilities to avoid losing operational flexibility because of system intervention. Keep actual shipping speed aligned with the settings in Seller Central to reduce unnecessary enforcement risk.