eBay Requires DDP for Packages from Japan and South Korea to the U.S.
Starting October 17, 2025, goods shipped from Japan and South Korea to the U.S. with a per-item value below $2,500 must use DDP customs clearance.
What are the key facts?
- 1Packages below $2,500 from Japan or South Korea to the U.S. require DDP
- 2Sellers must resolve disputes
- 3Some eBay Japan Authenticity Guarantee products are excluded
What happened?
eBay’s U.S. package shipping policy states that goods shipped from Japan and South Korea to the U.S. with a per-item value below $2,500 must use Delivered Duty Paid, or DDP, customs clearance from October 17, 2025. After the policy change, buyers may encounter duties, taxes, or customs clearance charges upon delivery. If a seller does not use DDP and the buyer refuses delivery, files a complaint, or a transaction dispute arises, the seller must resolve the issue and may face selling restrictions if the dispute rate rises. Affected sellers include those with local inventory in Japan and South Korea, collectibles sellers, consumer electronics sellers, and high-average-order-value sellers. They need to include taxes and fees in listing prices, shipping charges, and logistics services in advance and verify that the carrier actually provides DDP.
What does this mean for cross-border sellers?
Goods shipped from Japan or South Korea to the U.S. with a per-item value below $2,500 must use DDP customs clearance from October 17, 2025. Failure to use DDP may lead to delivery refusal, complaints, or disputes that the seller must handle; some products shipped through eBay Japan’s Authenticity Guarantee are excluded from this change.
What should sellers do now?
- 1This week, filter eBay listings for Japan or South Korea inventory shipped to the U.S. with a per-item value below $2,500; confirm with carriers item by item that genuine DDP is available, and retain service confirmations and an applicable SKU list.HS duty estimate
- 2This week, review listing prices, shipping charges, and tax settings for affected Japan- and South Korea-origin listings; ensure DDP costs are included in quotes and produce a list of listings with completed price and logistics reviews.
- 3This week, inspect logistics templates for consumer electronics, collectibles, and high-average-order-value products; remove services whose DDP capability cannot be proven and retain carrier and customs-responsibility verification records for each affected store.
- 4This week, separately tag products covered by eBay Japan’s Authenticity Guarantee, review them separately from other packages below $2,500 shipped to the U.S., and create an SKU classification table showing which policies apply and do not apply.Compliance