TikTok Shop Updates Late Shipment Rate Calculation Rules
TikTok Shop has updated the calculation method for the Late Shipment Rate (LDR), incorporating undelivered orders into the assessment. Formal penalties will begin in July, requiring sellers to immediately optimize inventory management and shipping processes to comply with stricter evaluations.
What are the key facts?
- 1Effective date: June 15, 2026
- 2New formula: (Overdue orders + Undelivered orders) / Total orders
What happened?
As of June 15, TikTok Shop has adjusted the LDR calculation formula, expanding the assessment to all overdue and undelivered orders. The platform aims to enhance fulfillment transparency, and sellers need to optimize their processes before penalties take effect in July.
What does this mean for cross-border sellers?
Sellers must closely monitor order fulfillment status, ensure inventory accuracy, and prevent LDR metrics from exceeding standards due to order backlogs.