Amazon Japan Updates FBM Requirements
Amazon Japan will gradually default to automated mechanisms for setting handling times and delivery times, and will update FBM requirements. Sellers using the relevant tools may receive exemptions from certain metrics.
What are the key facts?
- 1Amazon Japan will gradually default to automated mechanisms from October 20, 2026
- 2Amazon Japan will update FBM requirements from November 9, 2026
- 3Enabling the automated handling time tool can exempt sellers from the LSR target
- 4Enabling SSA can provide an exemption from the OTDR target
- 5Continued failure to meet delivery performance requirements may lead to listing removal or FBM sales restrictions
What happened?
Amazon Japan will update its FBM automation tools and delivery performance requirements. Starting October 20, 2026, Amazon Japan will gradually default to automated mechanisms for setting handling times and the time required for delivery. Starting November 9, 2026, FBM requirements will also be updated. For sellers who enable Amazon’s automated handling time tool, applicable orders will no longer be subject to the Late Shipment Rate (LSR) target. Sellers who enable Shipping Settings Automation (SSA) may receive an exemption from the On-Time Delivery Rate (OTDR) target. However, if delivery performance remains below requirements, Amazon may still take measures such as removing individual listings or restricting FBM sales. The policy mainly concerns FBM sellers on Amazon Japan, including cross-border merchants shipping to Japan from China, the United States, or other countries whose transit times fluctuate.
What does this mean for cross-border sellers?
FBM sellers on Amazon Japan need to recheck the automated handling time tool, SSA, and delivery templates. Continued failure to meet handling or delivery performance requirements may lead to listing removal or restrictions on FBM sales. Enabling the relevant automation tools may provide exemptions from the LSR or OTDR targets, respectively, but does not replace management of actual delivery performance.
What should sellers do now?
- 1This week, check the automated handling time tool and SSA for the Amazon Japan FBM store. Verify the inventory location, carrier, handling time, and delivery templates, create screenshot records, and correct any abnormalities before October 20, 2026.Listing character checker
- 2This week, record the current LSR and OTDR status for the Amazon Japan FBM store. Confirm whether the exemptions associated with the automated handling time tool and SSA are active, produce a store verification sheet, and immediately set up any missing items.
- 3This week, screen the delivery performance of all Amazon Japan FBM products and mark items with transit-time fluctuations by inventory location and carrier. Recheck the handling time and delivery template for each item, produce a list of abnormal products, and complete the adjustments.