Amazon Sellers Face Difficulties With Annual INFORM Act Verification
Several Amazon sellers report stalled reviews or rejected documents during annual INFORM Act verification, potentially affecting account operations.
What are the key facts?
- 1Annual INFORM Act verification
- 2Sellers report stalled reviews
- 3Business licenses and bank statements submitted for review
What happened?
According to reports, several third-party Amazon sellers have encountered difficulties during annual identity and eligibility verification under the INFORM Consumers Act. Sellers said that after submitting documents such as business licenses, bank statements, and legal representative identification, some applications were rejected by the system or remained stalled in review. The report described these issues as a pattern sellers have been reporting during this year's verification process and noted that some accounts could consequently face restrictions on certain functions. The verification covers seller identity, business eligibility, and account information, with outcomes depending on whether the submitted documents match the platform's records. The report did not state whether Amazon would take the same action in every case, and Amazon has not provided a unified response to all of the cases cited.
What does this mean for cross-border sellers?
INFORM verification is not just about submitting documents; it also tests whether the store entity, payout account, and registration information correspond with one another. A common mistake is uploading blurry or outdated files at the last minute, which can delay review and affect account functions or cash planning. Highest priority this week: check business licenses, bank statements, and legal representative information item by item, ensuring all documents are genuine, valid, and consistent with the information in Seller Central.