eBay Updates Seller-Initiated Offers
eBay has recently optimized its seller-initiated offers feature, allowing direct negotiations in message threads and extending the buyer’s counter-offer validity period to 96 hours, aimed at increasing transaction rates through more flexible communication.
What are the key facts?
- 1Update: Negotiation in messages, buyer counter-offer validity extended to 96 hours
- 2Purpose: Increase conversion rates
What happened?
In a recent update, eBay enhanced its bargaining tool, allowing sellers to handle offers directly in message threads and granting buyers four days to respond to counter-offers. Additionally, a "second chance offer" feature has been introduced to help sellers recover lost orders.
What does this mean for cross-border sellers?
Sellers should utilize the new bargaining tools to actively communicate with buyers and leverage the extended counter-offer window to increase order conversion.