eBay Updates U.S. eBay Balance Terms
eBay updated its U.S. eBay Balance terms: accounts not logged into for two years or longer may be closed, and account balances may be handled under unclaimed property laws.
What are the key facts?
- 1eBay updated the U.S. eBay Balance terms
- 2Accounts not logged into for two years or longer may be closed
- 3Account balances will be handled under applicable unclaimed property laws
- 4Balances in accounts with foreign or unknown registration addresses may be transferred to relevant Delaware authorities
- 5Terms published on October 13, 2026
What happened?
eBay has also updated the U.S. eBay Balance Terms and Conditions, focusing on the handling of accounts that have not been accessed for an extended period and funds remaining in those accounts. According to the U.S. eBay Balance Terms and Conditions published by eBay on October 13, 2026, eBay may close an account that has not been logged into for two years or longer and handle any remaining funds under applicable unclaimed property laws. If the account's registration address is unknown or located outside the United States, the balance may be transferred to the relevant Delaware authorities under the terms. The rule covers backup accounts, long-inactive stores, accounts that have suspended operations but still hold balances, and accounts operated by agents, with incomplete handovers, or with changed payees. Relevant sellers cannot rely solely on order activity to maintain account status and should also monitor Seller Hub, payment accounts, identity verification, and banking information. Sellers operating groups or sharing finance teams across multiple country sites should establish account lists and regular login procedures to reduce the risk of closure due to prolonged inactivity, balance transfers, or higher subsequent claim costs.
What does this mean for cross-border sellers?
U.S. backup accounts, long-inactive stores, and accounts that still hold balances may all be affected by the updated terms. If an account is not logged into for two years or longer, it may be closed, and its balance may be handled under unclaimed property laws. Balances in accounts with foreign or unknown registration addresses may be transferred to relevant Delaware authorities.
What should sellers do now?
- 1This week, compile U.S. backup, suspended-operation, and agent-operated accounts; log into Seller Hub and payment accounts one by one; verify identity verification and banking information; and create a list marking accounts not logged into for two years or longer and accounts with balances.Listing character checker
- 2This week, establish a regular login procedure for group operations and finance teams shared across multiple sites, assign owners to check U.S. account balances, registration addresses, and payees, and use one completed login for every account with retained inspection records as the standard.