TikTok Shop Updates Delay Delivery Rate Calculation Method
TikTok Shop updates the calculation logic for the Delay Delivery Rate (LDR) to include overdue undelivered orders. The new rule aims to enhance fulfillment transparency and will be enforced starting in July.
What are the key facts?
- 1Effective date: June 15, 2026
- 2New calculation formula: (Overdue delivery orders + Overdue undelivered orders) ÷ Total due orders
- 3Enforcement date: Starting July 2026
What happened?
Effective June 15, 2026, TikTok Shop has updated the method for calculating the Delay Delivery Rate (LDR). The new formula is: (Orders shipped past SLA + Orders still undelivered past SLA) ÷ Total orders due in the assessment period. To provide sellers with a grace period, enforcement actions based on the new calculation method will begin in July 2026.
What does this mean for cross-border sellers?
Sellers need to optimize inventory management and shipping processes to ensure orders are shipped within the SLA deadlines; otherwise, LDR metrics may deteriorate significantly.