TikTok Shop Updates Delay Delivery Rate (LDR) Calculation Method
TikTok Shop updated the calculation logic for Delay Delivery Rate (LDR) on June 15, including 'late unshipped orders' in its assessments. Although the new rules are effective, related penalties will officially take effect in July, providing sellers a buffer period for adjustments.
What are the key facts?
- 1Effective Date: June 15, 2026
- 2New Calculation Formula: (Late Shipping Orders + Late Unshipped Orders) / Orders Due in Assessment Period
What happened?
TikTok Shop has adjusted the calculation method for Delay Delivery Rate (LDR) to enhance fulfillment transparency. The new calculation formula extends the assessment scope to all orders exceeding the Service Level Agreement (SLA), including late shipments and late unshipped orders. Sellers need to monitor changes in backend data to ensure timely shipping in compliance with the new assessment standards. After implementing the new regulations, sellers should pay particular attention to their shipping situation to avoid penalties in the next assessment period.
What does this mean for cross-border sellers?
Sellers should optimize inventory management and logistics coordination to avoid exceeding LDR metrics due to order backlogs, which could impact store traffic and sales permissions. Highest priority action: This week, check order shipping status to ensure timely dispatch and reduce LDR.