Amazon India Shortens FBA Inbound Claim Window
From September 23, 2026, the claim window for missing FBA inbound shipments will be shortened from 60 days to 30 days, with a one-month transition period.
What are the key facts?
- 1FBA inbound missing-shipment claim window shortened from 60 to 30 days
- 2New rule effective September 23, 2026
- 3One-month transition period established
- 4Sellers must still wait at least 14 days before filing a claim
What happened?
An official notice posted on the Amazon India seller forum says that, from September 23, 2026, the maximum submission window for claims concerning “missing inbound shipments” will be shortened from 60 days to 30 days after the fulfillment center first receives the shipment. Amazon has also arranged a transition period from September 23 to October 23, 2026. During the transition period, sellers may still submit claims through the Help page for shipments whose first receipt date is within 60 days. After the transition period ends, sellers are advised to submit claims through the Contents page within 30 days. Sellers must still wait at least 14 days after the shipment reaches the fulfillment center before filing a claim. The change does not affect claim amounts, the reimbursement process, or cases already in progress. The change primarily affects FBA sellers, especially those shipping from China, Southeast Asia, or Europe to Amazon warehouses, with long transit times or a higher risk of split shipments and shortages.
What does this mean for cross-border sellers?
Amazon India will shorten the FBA inbound missing-shipment claim window from 60 days to 30 days. Sellers handling long-transit shipments or shipments prone to split deliveries or shortages should reconcile them earlier, use the transition period to clear historical shipments, and move up future claim-review deadlines.
What should sellers do now?
- 1Immediately create a first-receipt-date ledger for all India FBA shipments, recording split shipments, shortages, and current status for each shipment, and identify shipments received at least 14 days ago that remain unresolved.Procurement List
- 2This week, review historical shipments whose first-receipt date is within 60 days and immediately file eligible claims through the Help page; save the shipment ID, receipt date, and submission result for each shipment to avoid omissions during the transition period.
- 3From October 23, 2026, move the India FBA claim-review deadline to within 30 days of first receipt, check the Contents page to confirm submission, and create a weekly overdue list.