TikTok Shop Updates Late Dispatch Rate (LDR) Calculation Rules
TikTok Shop has adjusted its Late Dispatch Rate (LDR) calculation to include orders that remain unshipped beyond the deadline. The change is intended to improve fulfillment transparency. Sellers must optimize inventory and logistics processes before formal enforcement begins in July or risk traffic restrictions and impediments to advertising.
What are the key facts?
- 1Effective date: June 15, 2026
- 2New formula: (late-dispatch orders + overdue unshipped orders) / total orders during the assessment period
- 3Enforcement grace period: through July 2026
What happened?
On June 15, 2026, TikTok Shop updated its LDR formula. It now counts not only orders that were shipped late but also orders that remain unshipped after the SLA deadline. The policy is intended to improve fulfillment performance. Although a transition period is currently in effect, related penalties will be formally implemented from July.
What does this mean for cross-border sellers?
Sellers should immediately review inventory-sync efficiency and prevent out-of-stock orders from remaining in an “unshipped” status for extended periods, which could worsen LDR metrics and affect store ranking and advertising.