TikTok Shop Updates Late Delivery Rate (LDR) Calculation Rules
TikTok Shop has revised its Late Delivery Rate (LDR) calculation methodology, including 'overdue unshipped' orders to improve fulfillment transparency. While currently in a transition period, it will be officially implemented starting in July, and sellers need to optimize their inventory management and shipping processes to avoid penalties for failing to meet fulfillment KPIs.
What are the key facts?
- 1Effective from June 15
- 2New calculation formula: (Late shipped orders + overdue unshipped orders) / total orders
- 3Mandatory enforcement starts in July
What happened?
On June 15, 2026, TikTok Shop updated the calculation for the Late Delivery Rate (LDR). The new rules expand the scope to include 'shipped orders that exceeded SLA deadlines' and 'unshipped orders that exceeded SLA deadlines', using the total number of overdue orders as the denominator. The platform is providing sellers with a transition period, and enforcement measures will formally take effect in July 2026.
What does this mean for cross-border sellers?
With stricter performance assessment standards, sellers need to reassess their shipping SLA and consider pre-stocking products at local warehouses to meet the more stringent logistics time requirements.