TikTok Shop Updates Late Dispatch Rate (LDR) Calculation Rules
TikTok Shop has adjusted its Late Dispatch Rate (LDR) calculation logic to include orders that remain undispatched after the deadline, aiming to improve fulfillment transparency. Although the rule is currently in a transition period, it will be formally enforced from July, requiring sellers to optimize inventory management and dispatch processes to avoid platform penalties for inadequate fulfillment performance.
What are the key facts?
- 1Effective from June 15
- 2New formula: (late-dispatch orders + overdue undispatched orders) / total orders
- 3Mandatory enforcement begins in July
What happened?
TikTok Shop updated its Late Dispatch Rate (LDR) calculation method on June 15, 2026. The new rules expand the calculation to include both dispatched orders that exceed the SLA deadline and orders that remain undispatched after the SLA deadline, using all orders due during the period as the denominator. The platform has granted sellers a transition period, and related enforcement measures will formally take effect in July 2026.
What does this mean for cross-border sellers?
Fulfillment assessment standards are becoming stricter. Sellers should reassess dispatch SLAs and consider stocking local warehouses in advance to meet tighter delivery-time requirements.