TikTok Shop U.S. Adjusts Fulfillment Performance Policy
TikTok Shop U.S. will optimize its fulfillment assessment mechanism from June 8, focusing on removing penalty points for delivery delays and allowing sellers to appeal carrier scan omissions.
What are the key facts?
- 1Effective date: June 8
- 2Change: Penalty points for delivery delays removed
What happened?
TikTok Shop U.S. announced that it will adjust its fulfillment compliance policy starting June 8. The changes include removing penalty points for delivery delays and improving the appeal process for missed carrier scans, with the aim of reducing sellers’ compliance burdens.
What does this mean for cross-border sellers?
The new policy will reduce penalties for logistics issues outside sellers’ control. Sellers should coordinate closely with logistics providers to improve fulfillment efficiency. Highest-priority action: optimize logistics partnerships and improve service quality and response speed.