TikTok Shop Japan Requires Product Information to Use Japanese
TikTok Shop Japan updated its language guidance, requiring product information for Japanese consumers to primarily use natural, accurate, and easy-to-understand Japanese.
What are the key facts?
- 1TikTok Shop Japan updated seller language guidance
- 2Product titles, descriptions, and image text should use Japanese
- 3The rule applies to local and cross-border sellers
What happened?
TikTok Shop Japan updated its “Supported Languages” seller guidance on September 28, 2026. Under the guidance, product titles, product descriptions, and text in product images for goods sold to Japanese consumers should use natural, accurate, and easy-to-understand Japanese. The requirement applies to both local and cross-border sellers on the Japan site, including stores shipping to Japan from China, the United States, Southeast Asia, and other markets. The platform allows English brand names, technical specifications, or professional terms to remain in Japanese content, but English or machine-translated content cannot serve as the primary product information because it may make the information difficult for consumers to understand. The page does not separately announce a new fine or a specific grace period, but requires sellers to continuously check the languages supported in the current market and include language compliance in product-information quality and consumer protection efforts. For categories such as apparel, home goods, beauty, and 3C accessories that rely on sizing, specifications, and usage instructions, language errors may increase the risk of returns, negative reviews, and complaints. Cross-border sellers should check titles, five-point descriptions, image text, warnings, and after-sales information, and retain records of compliant Japanese copy.
What does this mean for cross-border sellers?
TikTok Shop Japan requires product titles, descriptions, and image text aimed at Japanese consumers to use natural, accurate, and easy-to-understand Japanese. English or machine-translated text cannot be the primary information. Sellers should prioritize checking sizing, specifications, warnings, and after-sales information, as unclear content may increase consumer confusion, returns, negative reviews, and complaints.
What should sellers do now?
- 1This week, export apparel, home goods, beauty, and 3C accessory listings from the Japan site, rewrite each title, five-point description, image text, warning, and after-sales notice in natural, easy-to-understand Japanese, then retain the Japanese copy records and spot-check that every item is covered.Listing Optimizer
- 2For Japan-site listings that retain English brand names, technical specifications, or professional terms, confirm item by item that they are not the primary product information and check that machine translations have been replaced; produce a reviewed-listing checklist.Listing character checker