Walmart Updates Platform Terms of Use
Walmart’s U.S. site updated its Terms of Use, covering Marketplace sellers, resale activities, information sharing, and dispute resolution.
What are the key facts?
- 1Walmart U.S. Terms of Use updated on September 9, 2026
- 2Applies to website, app, and related-service users, including Marketplace Retailers
- 3Defines purchasing products and then commercially selling them to third parties as resale
- 4Walmart may share information needed for seller or supplier fulfillment, shipping, returns, and customer service
- 5Retains individual arbitration and class-action waiver provisions
What happened?
Walmart’s U.S. website shows that its Terms of Use were updated on September 9, 2026. The terms apply to users of Walmart websites, applications, and related services, and also cover Marketplace Retailers. The update addresses Marketplace sellers, resale activities, and dispute resolution. It defines purchasing or intending to purchase products and then commercially selling them to third parties as resale. Walmart also states that it may share information needed for fulfillment, shipping, returns, and customer service with Marketplace sellers or suppliers. The dispute resolution provisions continue to include individual arbitration and waivers of class actions. For cross-border sellers, the main areas of impact involve U.S. operating entities, purchasing agents and resellers, wholesale resellers, and sellers using Walmart fulfillment services. Sellers should review their account entities, product sources, customer data use, and dispute-handling arrangements.
What does this mean for cross-border sellers?
Walmart’s U.S. terms define purchasing products and then commercially selling them to third parties as resale. Purchasing agents, resellers, wholesale sellers, and sellers using Walmart fulfillment services should recheck their operating entities, product sources, and information-use arrangements. The terms retain individual arbitration and class-action waivers, and sellers should also review the scope of information that may be shared for fulfillment, shipping, returns, and customer service.
What should sellers do now?
- 1Log in to Walmart’s U.S. site this week and verify whether the operating entity registered on the Marketplace account, store information, and actual operating entity are consistent; record any items requiring correction.Platform Policy
- 2Organize the procurement sources and sales models for current products, identify products involving the purchase-and-resale model, and reconfirm their source documentation and operating arrangements.
- 3Review order workflows using Walmart fulfillment services, map seller and customer information involved in fulfillment, shipping, returns, and customer service, and update internal data-use records.
- 4Add individual arbitration and class-action waiver provisions to the store’s compliance records, assign a responsible person to review the terms, and retain the version reflecting this update.