Platform PolicyTikTok
TikTok Shop US Updates Voice of Customer Tool
The new TikTok Shop US VoC removes product grades and VoC Index, displays Negative Feedback Rate, and combines multiple feedback channels.
Platform Policy
1381 articles
17 items
Platform PolicyWalmart
Walmart Launches Item Spec 5.0 With New Resold Attribute
Walmart launched Item Spec 5.0 on October 15, adding an optional conditionNotes attribute for Resold products, including Pre-Owned and Restored items.
Platform PolicyTikTok
TikTok Shop US Launches Agreed Order Cancellation Feature
TikTok Shop US launched “Agreed Cancellation,” allowing sellers to initiate negotiations to cancel an entire order before shipment.
Platform PolicyTikTok
TikTok Shop US Updates Seller Referral Program
TikTok Shop US updated its Seller Referral Program information, allowing eligible sellers to invite new sellers and track reward progress.
Platform PolicyTikTok
TikTok Shop US Updates Campaign Enrollment Thresholds
TikTok Shop US updated its Campaign FAQs, clarifying SPS, logistics delay rate, and product compliance requirements during campaign enrollment and participation.
Platform PolicyWalmart
Walmart Updates Extra Savings Discount Guide
Walmart updated its Extra Savings program description, changing it to an invitation-only program. Selected sellers can create combinations of coupons, price discounts, and other discounts, with eligibility reassessed monthly.
Platform PolicyAmazon Seller Central
Amazon MCF US Enters Holiday Peak-Season Rate Period
Amazon MCF US holiday peak-season fulfillment fees apply from October 15, 2026, through January 14, 2027, with an additional 3.5% surcharge.
Platform PolicyTikTok
TikTok Shop Tightens LIVE Auction Rules in the U.S.
TikTok Shop updated its U.S. LIVE Auction rules, strengthening requirements for product information consistency. Some subcategories are limited to qualified or invited sellers.
Platform PolicyWalmart
Walmart Enhances Shipping Settings API to Support Multiple Carriers
Walmart enhanced the Simplified Shipping Settings API, allowing sellers to configure multiple carriers at each shipping-speed tier and compare and select carriers after order creation.
Platform PolicyWalmart
Walmart Marketplace Launches Item Spec 5.0
Walmart Marketplace’s Item Spec 5.0 adds an optional conditionNotes field for eligible pre-owned, refurbished, and remanufactured products.
Platform PolicyAmazon Seller Central
Amazon US Peak-Season Fulfillment Fees Take Effect October 15
Amazon US peak-season fulfillment fees apply from October 15 through January 14 of the following year, while inventory inbound deadlines for Black Friday and Cyber Monday have also entered the execution period.
Platform PolicyTikTok
TikTok Shop US Launches Buyer Protection Plan
TikTok Shop US has launched an optional buyer protection plan. When consumers activate the protection, the platform will deduct a 1.8% service fee from sellers’ settlement proceeds.
Platform PolicyWalmart
Walmart Updates Simplified Shipping Settings API
Walmart has updated its shipping settings API by removing the shippingPriority field and adding parameters including shippingMethod, which may affect shipping-rule synchronization and product migration.
Platform PolicyAmazon Seller Central
Amazon MCF Preferred Pricing Offers Up to 15% Off Outbound Fulfillment Fees
Amazon MCF Preferred Pricing determines discounts and FBA credits based on shipment volume and API connection timing, offering up to 15% off outbound fulfillment fees.
Platform PolicyTikTok
TikTok Shop U.S. SPS New Version to Launch on October 15
The new TikTok Shop U.S. SPS version places greater emphasis on logistics fulfillment and after-sales response and will officially take effect on October 15.
Platform PolicyTikTok
TikTok Shop US Adds After-Sales Rules for POD Custom Products
TikTok Shop US allows eligible POD custom products to display “Final Sale” while retaining a window for buyers to cancel orders before production begins.
Platform PolicyAmazon Seller Central
Amazon Updates Peak-Season Fee Rate Calculation Tools
Amazon has updated peak-season fee rates in multiple cost analysis tools for US marketplace sellers using related fulfillment services, with cost views available by ASIN.
3 items
Platform PolicyTikTok
TikTok Shop Thailand Updates Redirecting Traffic Rules
TikTok Shop Thailand updated its “Redirecting Traffic” rules, prohibiting sellers from directing buyers to external transaction channels through various on- and off-platform touchpoints.
Platform PolicyTikTok
New TikTok Shop U.S. SPS to Launch on October 16
The new TikTok Shop U.S. Shop Performance Score (SPS) is being rolled out for preview and is scheduled to launch officially on October 16, 2026. The score will cover product satisfaction, logistics, fulfillment, and other dimensions.
Platform PolicyWalmart
Walmart Releases New Item Spec 5.0 Version
Walmart announced Item spec 5.0, covering the MP_ITEM, MP_MAINTENANCE, MP_WFS_ITEM, and OMNI_WFS data streams.