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AI Presales Agent

In one line: An AI pre-sales bot embedded in your store / website. 24/7 online, knows your products, speaks the visitor's language, and turns traffic into orders.

AI Presales Agent

Key capabilities

Capability Description
📚 Knows your products Upload product catalog, FAQs, policy pages — AI deeply understands specs and business rules
🌐 Auto-switches visitor language 15+ languages auto-detected, no manual setup
🎯 Detects purchase intent Identifies high-intent signals and triggers conversion prompts
💬 Multi-turn context Keeps context across follow-ups, comparisons, repeated confirmations
🤝 Seamless handoff to a human Forwards complex chats to humans, with full conversation context
📋 Lead capture Auto-organized into CRM format so no prospect slips through

Supported site platforms

One line of code — paste the script before </body> on your site.

  • 🛍️ Shopify
  • 🛒 WooCommerce
  • 📝 WordPress
  • 🌊 Webflow
  • ⬜ Squarespace
  • 🔷 Wix
  • 🏪 BigCommerce
  • ⚙️ Magento
  • 💻 Custom HTML (any JS-capable site)

Three steps to launch

1️⃣ Upload product knowledge (~10 min)

In the Niceggie dashboard, upload:

  • Product catalog CSV
  • FAQ documents
  • Policy page URLs (shipping, returns, etc.)

AI parses and builds your dedicated knowledge base, usually within 10 minutes.

2️⃣ Paste one line of code (~5 min)

Copy the generated script tag and paste it before the </body> tag in your site's HTML:

<!-- Illustrative — actual code is generated in your Niceggie dashboard -->
<script src="https://www.niceggie.com/widget/xxxx.js" async></script>

Works directly on Shopify / WordPress / Wix — no backend changes needed.

3️⃣ Live immediately

Deployment takes effect right away. Visitors anywhere in the world get instant answers; transcripts and leads sync to your dashboard.

Presales scenarios covered

Product specs · Pricing / discounts · Stock status · Compatibility · Shipping ETA · Shipping cost · Return policy · Promotions · Bulk / wholesale · Sample requests · Custom / OEM · Product comparisons · Usage guidance

Reference numbers

  • 79% of merchants say instant answers directly improve sales (Kayako)
  • 40%+ average conversion lift after deploying AI chat (Forrester + Tidio)
  • 67% of common pre-sales questions resolvable fully by AI (Tidio Lyro 2025)

Get started

👉 Try it free

Free, no card required · ~5 min to deploy · Cancel anytime